FREQUENTLY ASKED QUESTIONS

We accept payments by Visa, MasterCard, and American Express in all regions. The full amount will be charged when we receive your order. LOUISE ROE does not store customers’ payment card details for security purposes.

LOUISE ROE operates in four currencies: DKK, EUR and USD. Orders within Denmark will be charged in DKK, orders in the US, Canada, and Mexico will be charged in USD, and all other countries will be charged in EUR. LOUISE ROE is not responsible for currency changes, and your bank determines the exchange rate that appears on your credit card statement.

For a detailed guide on how to best care for your products, please visit our Materials & Care page here

You can get in contact with our customer care service by phone at +45 3535 0110. For inquiries about orders, claims etc.: Info@louise-roe.com

For other inquiries, such as business and project requests, please find dedicated contacts here

To be updated with our latest openings, you can follow us through Linkedin

You can find LOUISE ROE GALLERY at Vognmagergade 9, 1120 Copenhagen.